Privacy Policy

1. Information We Collect

We collect information you provide directly when you subscribe to or use LedgerFlow, including:

• Company name, contact name, email address, and phone number
• Billing information and payment method details (processed securely via Stripe)
• Financial data you enter into the LedgerFlow platform (e.g., transactions, invoices)
• Communications you send us via support tickets or contact forms
• Usage data and log information collected automatically

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the LedgerFlow platform
• Process subscriptions and payments
• Send transactional emails (account access, invoices, status updates)
• Respond to support requests and communications
• Monitor and analyze platform usage to improve features
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (such as Plaid for bank connectivity, Stripe for payments, and cloud infrastructure providers) solely to operate and deliver the LedgerFlow service. All third parties are contractually bound to handle your data securely and in accordance with applicable law.

4. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, and regular third-party security audits. Access to customer data is strictly limited to authorized personnel who need it to perform their job functions.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon cancellation, we retain data for 90 days to allow for account recovery, after which it is permanently deleted unless required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Export your data in a portable format
• Opt out of non-essential communications

To exercise these rights, contact us at request@tytantech.com.

7. Cookies

We use strictly necessary cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect platform functionality.

8. Changes to This Policy

We may update this policy from time to time. We will notify active subscribers of material changes via email at least 14 days before the changes take effect. Continued use of LedgerFlow after that date constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact Tytan Technology at request@tytantech.com or +1 (302) 600-0607.